Please refer below for the most common questions that you may have. If you have any specific questions please don't hesitate to contact us.
Do you offer a trial period?
Yes! If you're unsatisfied for any reason, you can cancel your account within the first seven days and request a full refund, no questions asked.
Do I get billed hourly?
No, you will be charged a flat monthly rate that is driven by the size/configuration of the cluster.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
What plan should I choose?
If you're not sure, we recommend that you start small and work your way up. You can resize your cluster up or down at any time, so there's no pressure.